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Type of Product Medical Device
TGA Recall Reference RC-2024-RN-00860-1
Product Name/Description Hero Medical Padded Aluminium Shower Stool

Product code: S11968

Lot numbers: From 202308001 - 202308100

ARTG 291695
(Independent Living Specialists Pty Ltd - Chair, bath/shower)
Recall Action Level Consumer
Recall Action Classification Class III
Recall Action Commencement Date 30/09/2024
Responsible Entity Independent Living Specialists Pty Ltd
Reason/Issue A batch of rubber tips, produced around February 2024, used mild-corrosive washers. These washers, which are part of the rubber tips used in the Hero Medical Padded Shower Stools (product S11968), have caused accelerated rust marks in some instances.
This action has been undertaken prior to notification to TGA.
Recall Action Recall
Recall Action Instructions All units containing mild-corrosive washers have been identified and replaced with non-corrosive steel washers.

Units with customers have either been replaced, refunded, or credited accordingly.

This action has been finalised on 24/10/2024.
Contact Information 0466 041 693 - product@ilsau.com.au - Independent Living Specialists