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Type of Product Medical Device
TGA Recall Reference RC-2024-RN-00287-1
Product Name/Description 5000 Compact Series Ultrasound Systems

Model numbers: 5500, 5300

ARTG 408664
(Philips Electronics Australia Ltd - Ultrasound system, imaging, general-purpose)
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 10/04/2024
Responsible Entity Philips Electronics Australia Ltd
Reason/Issue There is a problem with the multiport adapter resulting in a transducer continuing to receive power and exceed established temperature limits, which has the potential to cause burns in the oesophagus.
Recall Action Product Defect Correction
Recall Action Instructions Philips will contact customers to schedule a time for a Field Service Engineer to visit their site and implement the solution to resolve the problem. Philips anticipate the correction to be available by June 2024.
Contact Information 1800 251 400 - Philips Service Delivery Team