Print version of this report
Type of Product Medical Device
TGA Recall Reference RC-2022-RN-01216-1
Product Name/Description KM8020 III Karma Eagle Wheelchair

Models: KM8020Q-14/ KM8020Q-16/ KM8020Q-1618/ KM8020Q-18/ KM8020Q-1818

Multiple serial numbers

ARTG 182294
(Independent Healthcare Solutions - Wheelchair, attendant/occupant driven)
Recall Action Level Consumer
Recall Action Classification Class II
Recall Action Commencement Date 5/09/2022
Responsible Entity Independent Healthcare Solutions
Reason/Issue The user manual delivered with this product was incorrect. On page 31 the specification table incorrectly states that the Maximum user weight is 160kg. The correct user weight is 130kg.
Users may be misinformed about the safe user weight of the wheelchair. Risks associated with this issue include wheelchair breakage, collapse, user fallout and injury.

The sticker on the chair itself correctly identifies the maximum user weight.
Recall Action Product Defect Correction
Recall Action Instructions Independent Healthcare Solutions are advising customers to discard the old user manual and replace it with the new instruction manual (provided by the sponsor).

This action has been reviewed and is considered complete in accordance with the requirements of the URPTG.
Contact Information 1300 783 783 - Independent Healthcare Solutions