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Type of Product Medical Device
TGA Recall Reference RC-2021-RN-02359-1
Product Name/Description Better Health Pharmacy Pty Ltd - ARTG: 342635

Public respirator, single-use

ARTG: 342635 - Cancelled by Secretary - as of 21 October 2021.
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 7/12/2021
Responsible Entity Better Health Pharmacy Pty Ltd
Reason/Issue The Therapeutic Goods Administration (TGA) has undertaken a post-market review of face masks included in the Australian Register of Therapeutic Goods (ARTG).

The TGA has cancelled the Devices with ARTG number(s) 342635 from the Register on the basis that Better Health Pharmacy Pty Ltd failed to comply with the notice under section 41JA within a further 10 working days from the day specified in that notice.

The TGA has not have received important information to determine whether these facemasks comply with the medical device essential principles or whether they are of satisfactory safety, performance, presentation or quality.

Following cancellation of these ARTG entries, the sponsors have also not provided any relevant supply information, including a list of their customers to whom these face masks may have been distributed.
Recall Action Product Defect Alert
Recall Action Instructions The TGA does not require the face masks to be physically recalled (or otherwise removed) from the market.

For users who are operating in environments where a P2 respirator or equivalent respirator (e.g. N95 or >95%PFE) is recommended or required, including areas when protection is required to minimise exposure to bushfire smoke/ poor air quality and associated health effects, an alternative product that offers the expected level of respiratory protection should be used.

Customers should consider:
- quarantining the product
- Ceasing use of the product in areas where 95% particulate filtration efficiency is required.

It is at the user’s discretion to determine if these products should or could be re-deployed depending on where they are currently being used.

This action has been reviewed and is considered complete in accordance with the requirements of the URPTG.
Contact Information ben@betterhealthmedical.com.au