Print version of this report
Type of Product Medical Device
TGA Recall Reference RC-2020-RN-00569-2
Product Name/Description Shifeng Surgical Face Mask - Mask, surgical, single use

Batch: SF20200326.

ARTG 333739 - Cancelled by Secretary 25/06/2020
Recall Action Level Retail
Recall Action Classification Class II
Recall Action Commencement Date 10/12/2020
Responsible Entity Jet Express Group Pty Ltd
Reason/Issue The Therapeutic Goods Administration (TGA) has undertaken a post-market review of face masks included in the Australian Register of Therapeutic Goods (ARTG).

Jet Express Group Pty Ltd has supplied batches of single use surgical masks which have not provided sufficient evidence to show compliance to the Essential Principles as set out in the Medical Device Regulations 2002.

Users are advised that these particular masks may not fully perform as intended, when dealing with potentially infected patients. These masks should therefore not be used in that sort of clinical or patient/caregiving scenario including hospital wards, operating theatres, general practice, nursing homes or during in-home care / support services.
Recall Action Product Defect Alert
Recall Action Instructions The TGA does not require the face masks to be physically recalled (or otherwise removed) from the market.

These masks should not be used in clinical or patient/caregiving scenario including hospital wards, operating theatres, general practice, nursing homes or during in-home care / support services;

At the user’s discretion or where the use of face masks is mandated under the provisions of a state or territory public health order, these masks should only be used in non-clinical environments such as domestic households, retail shops, food and beverage outlets, public transport, outdoor settings, etc.

Customers should consider:
• quarantining the product;
• using them in another setting; and/or
• if they do not have alternatives, ensuring that a face shield is used in high risk settings.

This action has been reviewed and is considered complete in accordance with the requirements of the URPTG.
Contact Information 0450 659 270 - Mark Ma (Jet Express Group)