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Type of Product Medical Device
TGA Recall Reference RC-2018-RN-00575-1
Product Name/Description Natus Medical EEG Machines using Neuroworks v8.5 software

ARTG Number: 197550
(Life Healthcare Pty Ltd - Electroencephalograph)
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 27/06/2018
Responsible Entity Life Healthcare Pty Ltd
Reason/Issue There have been multiple vulnerabilities discovered in Natus Neuroworks software, which is used in Natus Xtek EEG medical products. The vulnerable devices contain an ethernet connection for data acquisition and connection to networks. Under certain scenarios, these vulnerabilities allow a remote attacker to run arbitrary code on the device, including a denial of service attack.
Recall Action Product Defect Correction
Recall Action Instructions Life Healthcare is advising that this issue is resolved in an updated software version - Neuroworks 8.5 GMA2. This software will be installed for users by Life Heathcare either on-site or via remote access depending on system setup.

This action has been closed out on 01/03/2019
Contact Information 02 8114 1500 - LifeHealthcare