Print version of this report
Type of Product Medical Device
TGA Recall Reference RC-2018-RN-00497-1
Product Name/Description Powered Wheelchairs

Part Number: D51581 R-NET CJSM-L-SW
Serial Numbers: BN18032803, BN18032873 and BN18032894

ARTG Number: 118288
Recall Action Level Consumer
Recall Action Classification Class III
Recall Action Commencement Date 18/05/2018
Responsible Entity Red Milawa Pty Ltd T/A Magic Mobility
Reason/Issue Magic Mobility has been notified of a component issue resulting in the direct actuator control switching, through the jack input socket, to not function correctly.
This issue may cause either an incorrect switch/actuator operation or an inoperable external switch/actuator. At the time of dispatch from Magic Mobility, any wheelchairs fitted with this joystick did not require the use of the jack input socket. The wheelchairs performance is not compromised in its despatched state.
However, if in the future, a client wishes to use the jack for a switch, then the jack may not work correctly. This issue would be detected immediately and therefore poses no safety risk.
Recall Action Product Defect Correction
Recall Action Instructions Magic Mobility has identified and quarantined all affected serial numbers.
Those units currently with customers are identified and a replacement scheme for the affected component has been initiated. Magic Mobility will be contacting affected customers directly.

This action has been reviewed and is considered complete in accordance with the requirements of the URPTG.
Contact Information 03 8791 5600 - Magic Mobility