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Type of Product Medical Device
TGA Recall Reference RC-2017-RN-01458-1
Product Name/Description TomoTherapy High Performance Patient Couch

Serial Numbers: 110319, 110366, 110403, 110441, 110485

ARTG: 261300
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 11/12/2017
Responsible Entity Emergo Asia Pacific Pty Ltd T/a Emergo Australia
Reason/Issue Emergo Australia has been made aware that under certain circumstances when using the TomoTherapy High-Performance Patient Couch, an unintended descent may be experienced when the user initiates patient couch motion in the Z-direction (up or down) for patient setup or patient unload using the keypad or PCP.
This action was undertaken prior to consultation with the TGA.
Recall Action Recall for Product Correction
Recall Action Instructions The manufacturer, Accuray, will be in contact with affected users to arrange for installation of a software update and replacement of cables within the couch subsystem.
This action has been closed out on 16/08/2018.
Contact Information (02) 9006 1662 - Emergo Australia