| Type of Product |
Medical Device |
| TGA Recall Reference |
RC-2017-RN-01174-1 |
| Product Name/Description |
Hamilton Medical C3 Ventilator
Serial Numbers: 1100 and 2037
ARTG Number: 194271 |
| Recall Action Level |
Hospital |
| Recall Action Classification |
Class II |
| Recall Action Commencement Date |
28/09/2017 |
| Responsible Entity |
|
| Reason/Issue |
Taleb Medical has received a customer complaint relating an issue relating to the battery charge of the HAMILTON-C2/C3 batteries after a usage of two and a half years. An analysis has identified that after two and a half years, the battery fuel gauge may indicate a higher battery charge as to what is actually available. The technical failure 444001 ”low battery” high priority alarms are triggered, alerting the operator both acoustically and visually before entering ambient mode.
When batteries are depleted, the operator is alerted by high priority alarms and if the ventilator is not immediately connected to an AC power outlet, the ventilator will switch into ambient mode. |
| Recall Action |
Recall for Product Correction |
| Recall Action Instructions |
1. The operator or service personnel should make themselves familiar with the batteries’ date of installation and manufacturing date and react in time if the battery is more than two years in operation or maximum three years from the manufacturing date.
2. The battery’s manufacture date is engraved on the top of the battery connector (see supplied letter for details).
a. Any battery in operation for more than two years prior to the actual date should be replaced.
b. If the battery is less than two years old attach a label stating the manufacturing date or the commissioning date of the battery (if known) manually on the battery or the ventilator which contains this battery and check it periodically against the current date.
c. Slide the battery back into slot until it clicks and close the battery door.
3. Complete and the supplied customer acknowledgement form and return to Taleb,
4. Taleb will arrange for the replacement of affected batteries.
This action has been closed out on the 03/12/2018. |
| Contact Information |
03 9330 4940 - Taleb Customer Service |