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Type of Product Medical Device
TGA Recall Reference RC-2017-RN-00521-1
Product Name/Description Sensis system

Catalogue Numbers: 6634633, 6623974, 10764561 and 11007641

ARTG Number: 273953
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 24/04/2017
Responsible Entity Siemens Healthcare Pty Ltd
Reason/Issue In Sensis systems, a computer that is extremely dusty can cause problems when starting the system. In rare cases, it can cause the Sensis to fail. The system's functions cannot be used in the event of a failure and as a result, clinical treatment may need to be terminated, restarted, or transferred to a functioning system.
Recall Action Recall for Product Correction
Recall Action Instructions Siemens is currently working on a solution and will update users in the second quarter of 2017. In the interim, users are requested to conduct a system check to ensure that the system is functioning properly prior to performing an examination. In the event that the system fails to start within the time and parameters described in the operator manual, users are requested to notify Siemens Service, and terminate, restart or transfer clinical treatment to a functioning system. Users are to ensure that standard emergency processes are in place for implementation in the event of a system failure.

This action has been closed out on 19/10/2018
Contact Information 1800 310 300 - Siemens Customer Care Centre