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Type of Product Medical Device
TGA Recall Reference RC-2017-RN-00390-1
Product Name/Description Multiple Vivid Ultrasound Products

Vivid E95/E90/E80 with software version 201, revision 54.0 and 61.0
Vivid S70/S60 with software version 201, revision 55.0 and 63.0
Vivid S70N/S60N with software version 201, revision 63.0

ARTG Number: 146317
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 23/03/2017
Responsible Entity GE Healthcare Australia Pty Ltd
Reason/Issue An issue has been identified whereby another patient other than the one intended is incorrectly selected by the operator in situations where DICOM Worklist search response time is slow. This issue is limited to certain Vivid Ultrasound systems and can result in the incorrect patient information showing on the screen during the exam. If not detected by the operator, images from the actual (intended) patient will be stored under the incorrect patient after the exam. This issue could lead to misdiagnosis.
To date, there have been no injuries reported because of this issue.
Recall Action Recall for Product Correction
Recall Action Instructions GE Healthcare is advising users to follow the "Safety Instructions" as detailed in their recall notification letter. Users are further advised that a GE Healthcare representative will contact them to arrange for a free correction of all affected products.
This action has been closed-out on 27/03/2018.
Contact Information 1800 659 465 - GE National Call Centre