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Type of Product Medical Device
TGA Recall Reference RC-2017-RN-00260-1
Product Name/Description Philips BrightView / BrightView X / BrightView XCT and BrightView X upgrade to XCT
(Nuclear medicine gamma camera and SPECT/CT systems)

Model Number and Device Name:
882480 - BrightView

Software versions: 1.2.1, 1.2.2, 1.2.3, 1.2.4 and 1.2.5

Model Number and Device Name:
882478 - BrightView X
882482 - BrightView XCT
882454 - BrightView X upgrade to XCT

Software versions: 2.5.1, 2.5.2, 2.5.3, 2.5.4 and 2.5.5

ARTG Numbers: 117642, 117440
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 24/02/2017
Responsible Entity Philips Electronics Australia Ltd
Reason/Issue Several issues have been identified with Philips BrightView, BrightView X and BrightView XCT leading to a need to re-scan the patient:-

BrightView XCT Systems only:
- Motion Controller emits the warning message; and
- Door interlock switch with X Ray perform.

For both BrightView X and XCT Systems:
- Detector contacts head holder when performing Patient Unload

For BrightView, BrightView X, and BrightView XCT systems:
- JETStream Freezes during Gated Planar scan.
Recall Action Recall for Product Correction
Recall Action Instructions Philips is notifying the affected users of these issues via this Customer Information Letter. Customers will be contacted by a Philips Field Service Engineer for implementation of the necessary software corrections free of charge.

This action has been closed out on the 12/11/2018.
Contact Information 1800 251 400 - Philips Customer Care Centre