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Type of Product Medical Device
TGA Recall Reference RC-2016-RN-01196-2
Product Name/Description Philips Brilliance 64 and Ingenuity CT, Core, Core128 with software version 4.1.6.XX030

ARTG Number: 98868
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 12/09/2016
Responsible Entity Philips Electronics Australia Ltd
Reason/Issue While performing High Resolution head scans, the reconstructed images may exhibit degraded image quality manifested as:

- Non uniformity of the image,
- CT number shift, greater than 5 Hounsfield units,
- Reduction in grey/white matter differentiation.

The issue is most severe in the high resolution mode. Philips provides factory reference paediatric scan protocols which are set to high resolution by default. Adult head scans have a factory reference protocol that defaults to standard resolution which does not experience the issue.
Recall Action Recall for Product Correction
Recall Action Instructions Philips is advising users to perform head scan with standard resolution across all patient populations on systems running the affected software. Philips will be implementing a software correction as a permanent correction.
This action has been closed-out on 15/03/2018.
Contact Information 1800 251 400 - Philips Customer Care Centre