| Type of Product |
Medical Device |
| TGA Recall Reference |
RC-2016-RN-00675-1 |
| Product Name/Description |
DuraDiagnost X-ray systems with software version 4.0.2, 4.0.3 and 4.0.4
ARTG Number: 207424 |
| Recall Action Level |
Hospital |
| Recall Action Classification |
Class II |
| Recall Action Commencement Date |
23/05/2016 |
| Responsible Entity |
|
| Reason/Issue |
A firmware anomaly inside the detector (PX4343RG) can cause the detector to appear ready for acquisition on very short time intervals while it actually is not ready. This may result in an inadequate acquisition of the X-ray image. If a corrupted image cannot be used for its clinical purpose, it may be necessary to retake with additional exposure. |
| Recall Action |
Recall for Product Correction |
| Recall Action Instructions |
Philips is providing a software upgrade to version 4.0.5 to permanently correct this issue. This action has been closed-out on 24/05/2017. |
| Contact Information |
1800 251 400 - Philips Customer Care Centre |