Reason/Issue |
Roche Diagnostics has been informed by Sysmex that incorrect data transfer to the host computer may sporadically occur, when using the Sysmex XN analysers, versions 16 to 19. This may lead to delays in reporting results and false negative results.
Under certain situations data may not be sent to the host computer, or incorrect data may be transferred. An example of incorrect data transfer may be if data is transferred as WBC, RBC, ASO%, NEUT# and if this occurs at the transfer of BASO% data, then all of the subsequent item’s data will be overwritten as BASO% data. It has not yet been established which item overwrites the subsequent item’s data. If multiple samples were selected, and those selected samples were sent to the host computer as batch data, then this issue may be observed on multiple samples. |