Type of Product |
Medical Device |
TGA Recall Reference |
RC-2014-RN-01076-1 |
Product Name/Description |
Abbott RealTime Assay Application CD-ROM
ARTG Number: 222572 |
Recall Action Level |
Hospital |
Recall Action Classification |
Class II |
Recall Action Commencement Date |
7/10/2014 |
Responsible Entity |
|
Reason/Issue |
Abbott Molecular has identified an incompatibility between older versions of the RealTime application software and the newer versions (6.0 and 7.0) of the instrument software which will result in Error Code 9000. |
Recall Action |
Recall |
Recall Action Instructions |
Abbott Technical Support has confirmed that there is currently no incompatible software installed on Australian user’s systems. However, there is the possibility that end users may have a copy of the older application CD-ROM which could inadvertently be used to install an incompatible software version. End users are requested to discard the affected CD-ROM discs. This action has been closed-out on 24/05/2016. |
Contact Information |
1800 553 7042 - Abbott Technical Support |