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Type of Product Medical Device
TGA Recall Reference RC-2014-RN-00855-1
Product Name/Description E.CAM or Symbia E System: Rear Casters of the Collimator Cart

Catalogue numbers: Collimator Carts 7760908, 7760882

ARTG number: 186317
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 1/08/2014
Responsible Entity Siemens Ltd
Reason/Issue The rear casters of the collimator cart may become loose and under certain circumstances result in the cart tipping towards the operator. This problem occurs when two conditions are present: 1. The caster has insufficient clamping force and 2. The affected caster passes over a low spot in the floor. If both conditions exist, it is possible the caster will dislodge from the bottom of the cart, allowing the cart to tip backwards toward the operator.
Recall Action Recall for Product Correction
Recall Action Instructions End users are advised that they can continue to use your system while waiting for the field correction to be scheduled and performed. However, if you suspect a caster is loose, as indicated by shaking while the cart is in motion, discontinue use of the collimator cart and notify your local Service representative.

A retention bracket will be installed on all affected devices to correct the problem. This action has been closed-out on 24/05/2016.
Contact Information 1800 310 300 - Siemens Technical Support Centre