Print version of this report

Type of Product	Medical Device
TGA Recall Reference	RC-2014-RN-00712-1
Product Name/Description	qube Compact Monitor (Transportable mutiparameter patient monitor) Catalogue Number: 91390 Serial Numbers: 1390-000290, 1390-000291, 1390-000337, 1390-000338, 1390-000339, 1390-000340, 1390-000607, 1390-000608, 1390-000609, 1390-000610, 1390-000689, 1390-000690, 1390-000691,1390-000692, 1390-000693, 1390-000695, 1390-100047, 1390-100048, 1390-101245, 1390-102559, 1390-102560, 1390-102561, 1390-102562, 1390-102563 ARTG Number: 108755
Recall Action Level	Hospital
Recall Action Classification	Class II
Recall Action Commencement Date	4/07/2014
Responsible Entity	Medtel Pty Ltd
Reason/Issue	There is a potential issue with the qube Compact Monitors that are “docking station ready” that have had a port cover plate removed allowing the monitor to be used with the optional qube docking station. If a docking station ready qube Monitor is powered up undocked, connected to the network via an Ethernet hardwire connection, and then disconnected from the Ethernet hardwire connection and inserted into a qube docking station, a switch condition will cause the monitor to lose the network connection. All bedside alarms will continue to function normally.
Recall Action	Recall for Product Correction
Recall Action Instructions	If the users dock the monitor and lose network connection, power down the monitor and turn it back on to restore normal function. To prevent this error from happening, users are advised to avoid transitioning from hardwire ethernet connection to a docking station without powering down the device. Medtel Pty Ltd will contact affected sites to schedule a convenient time to correct the sites affected qube monitors.
Contact Information	1300 886 385 - Medtel Customer Support