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Type of Product Medical Device
TGA Recall Reference RC-2014-RN-00594-1
Product Name/Description CARESCAPE Monitor B650

Software Versions: 1.1.12.26 or earlier

ARTG Number: 115304
Recall Action Level Hospital
Recall Action Classification Class I
Recall Action Commencement Date 29/05/2014
Responsible Entity GE Healthcare Australia Pty Ltd
Reason/Issue GE Healthcare has recently become aware of a potential safety issue due to possible sound loss associated with the CARESCAPE Monitor B650. When an external display is connected to the CARESCAPE Monitor B650 using a USB extender cable with an active USB hub, the system may experience a sound loss including alarm sounds from the patient monitor. This may occur if the external display is powered off and on during normal operation of the monitor.
Recall Action Recall for Product Correction
Recall Action Instructions GE is advising their customers that this issue can be avoided by not switching the external display off and then switching it back on during normal monitor use and by not using a USB extender cable with active hub. If the sound loss occurs during normal operation of the monitor, users can enable the sounds back on by restarting the monitor. A software patch will be provided to correct this issue permanently.
Contact Information 1800 659 465 - GE Healthcare National Call Centre