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Type of Product Medical Device
TGA Recall Reference RC-2014-RN-00349-1
Product Name/Description Expression Information Portal - IP5 (secondary display control unit for Expression MRI patient monitoring system)

Product Code: 865471

Service Number: 453564251511

Serial Numbers: US23200375, US23200376 and US23200377

ARTG Number: 189095
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 20/03/2014
Responsible Entity Philips Electronics Australia Ltd
Reason/Issue Continuous use of the IP5 for more than 24 days, without power cycling, results in a graphical user interface (display screen) error, which causes the numeric data on the display to freeze and disables some menu keys. Waveform data displayed and audible alarms are not impacted by this problem and continue to function properly.
Recall Action Recall for Product Correction
Recall Action Instructions Philips is advising end users to ensure that the IP5 is power cycled every 24 hours. A correction is being investigated and will be provided once available.
Contact Information 1800 251 400 - Philips Customer Care Centre