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Type of Product
Medical Device
TGA Recall Reference
RC-2014-RN-00142-1
Product Name/Description
Kodak 2100 & 2200 Intraoral X-ray System (dental x-ray)
Serial numbers starting: WEYA618-627, WF, WG, WH, WI, WJ, WK, WL, XA,
XB, XC, XD, XE, XF, XG, XH, XI, XJ, XK, XL, YA, YB, YC, YD.
ARTG inclusion number: 136106
Recall Action Level
Retail
Recall Action Classification
Class II
Recall Action Commencement Date
10/02/2014
Responsible Entity
Carestream Health Australia Pty Ltd
Reason/Issue
Carestream Health Australia Pty Ltd has received advice that there were five incidents overseas where an early failure of the device occurred where pivot/bracket of the arm broke allowing the arm to drop to 90°.The failure is not immediate and would be noted by the user as part of the routine maintenance inspection, before the arm can fall. Should the arm fall, there is a risk of injury by impact to the patient or user.
Recall Action
Recall for Product Correction
Recall Action Instructions
To address this issue, a service engineer will attend the customer site, make a detailed inspection and install a bracket modification/replacement kit to address the problem. In the interim, customers are recommended to undertake regular inspections of their units to ensure that the arm has not failed. This action has been closed-out on 01/02/2016.
Contact Information
02 8962 4914 - Carestream Health Australia