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Type of Product Medical Device
TGA Recall Reference RC-2014-RN-00101-1
Product Name/Description Horizon Medical Imaging (HMI) products software versions 4.5 to and including 11.9 (Radiology picture archiving and communication system)

ARTG Number: 158895
Recall Action Level Hospital
Recall Action Classification Class I
Recall Action Commencement Date 28/01/2014
Responsible Entity Device Technologies Australia Pty Ltd
Reason/Issue During the archive procedure, if the system begins to archive images for multiple studies within fractions of a second and an unexpected condition causes the software process restart the following issues may occur:

1. Incorrect images being displayed for a study retrieved from archive (for example, a study for a different patient being displayed),
2. Failure to retrieve images for a study from archive.

If this issue occurs, two or more studies may be affected. This issue is not immediately evident to the user at the time of archival. It is possible that clinical decisions will be made using an incorrect set of images or an incomplete set of images. This may result in inappropriate care leading to patient harm if unnoticed or a need to retake images.
Recall Action Recall for Product Correction
Recall Action Instructions Device Technologies is providing users with work around instructions to follow as an interim measure. A software upgrade will be implemented as a permanent correction.
Contact Information 1800 429 551 - Device Technologies Australia