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Type of Product Medical Device
TGA Recall Reference RC-2013-RN-01052-1
Product Name/Description Philips Expression Information Portal - IP5 (Multiparameter patient monitor)

Product Number: 865471

Serial Numbers: US23200375, US23200376, US23200377

ARTG Number: 189095
Recall Action Level Hospital
Recall Action Classification Class I
Recall Action Commencement Date 11/10/2013
Responsible Entity Philips Electronics Australia Ltd
Reason/Issue If an IP5 is in use or powered on for an extended period of time (exceeding 24 hours), the IP5 may lost all audio function. "All audio" includes touch screen and QRS/SpO2 modulation tones and audible alarms. All other functionality of the IP5 is unaffected (waveforms, numeric values, visual alarm indications).
Recall Action Recall for Product Correction
Recall Action Instructions A Philips representative will contact the affected customer to arrange for a software update to correct the problem. End users are requested to power cycle the IP5 once every 24 hours and to be aware not to rely solely on audible alarms for alerting of potentially critical patient events.
Contact Information 1800 251 400 - Phillips Customer Care Centre