Print version of this report
Type of Product Medical Device
TGA Recall Reference RC-2013-RN-00520-1
Product Name/Description Dimension Vista 500 & Dimension Vista 1500 Analysers with Software versions 3.4 or 3.5.1 ( An in vitro diagnostic medical device (IVD))

Siemens Material Numbers: 10488224, 10444802

ARTG Number: 174699
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 24/05/2013
Responsible Entity Siemens Ltd Diagnostics Division
Reason/Issue Siemens has confirmed that there is potential for the vial volume of "in use" Vista calibrators, controls or sample diluent to incorrectly revert to full volume when removed and reloaded.
If Vista vials revert to full volume, insufficient volume may result in the following:
- Calibrator Vial – failed calibration
- Control Vial – low out of range QC
- Sample Diluent Vial – auto-diluted results will flag with an Above Assay Range error or a falsely elevated diluted result above the assay range will occur for the following methods: CTNI, E2, or TSH.
Recall Action Recall for Product Correction
Recall Action Instructions Siemens is providing temporary work around instructions and is in the process of implementing Vista software version 3.6. Siemens is planning to send additional communication to customers when the software is available.
Contact Information 1800 310 300 - Siemens Technical Support Centre