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Type of Product Medical Device
TGA Recall Reference RC-2013-RN-00190-1
Product Name/Description All Plum A+ Family of Infusers: Plum A+Single Channel Infusion Pump, Plum A+ and A+3 Infusion Pumps with MedNet Software

Plum A+Single Channel Infusion Pump
Catalogue Number: 611239101
Number on Pump: 12391 & 11971

Plum A+ Infusion Pump with MedNet Software
Catalogue Number: 612079201
Number on Pump: 20792

Plum A+3 Infusion Pump with MedNet Software
Catalogue Number: 612067801
Number on Pump: 20678
Recall Action Level Hospital
Recall Action Classification Class I
Recall Action Commencement Date 27/02/2013
Responsible Entity Hospira Pty Limited
Reason/Issue There is the possibility of interruption to therapy which may occur when an E321 error code occurs while using a Plum A+/A+3 infuser. The E321 error code occurs when the A+/A+3 infuser is operating on AC power and the software detects that the battery could not be fully charged within eight hours. The root cause of this issue is a degraded battery. The error code is accompanied by both an audible alarm and a visual error message on the infusers display.
Recall Action Recall for Product Correction
Recall Action Instructions Hospira has provided work around instructions in the customer letter to identify and mitigate the issue temporarily. Healthcare professionals are advised to weigh the risk/benefit to patients associated with the use of the device when administering critical therapies. Customers should consider the use of an alternative pump, particularly in patients in which a delay/interruption in therapy could result in significant injury or death. Hospira will be deploying a new battery that will mitigate the potential risk of interruption of therapy due to E321 error codes.
Contact Information 1300 046774 (Option 1) - Hospira Customer Service