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Type of Product Medical Device
TGA Recall Reference RC-2012-RN-01256-1
Product Name/Description cobas Product System Manager (PSM) (Analyser software), all versions. An in vitro diagnostic medical device (IVD).

Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 19/12/2012
Responsible Entity Roche Diagnostics Australia Pty Limited
Reason/Issue PSM can be configured to block the validation of patient results in the event of a QC failure. This mechanism may not function as expected if the analyser system time is ahead of the PSM system time by more than 2 minutes.
Recall Action Recall for Product Correction
Recall Action Instructions As an interim measure, the sponsor is providing work around instructions to reduce the probability of occurrence. A software update will be installed to permanently correct the issue as soon as possible.
Contact Information 02 9860 2252 - Roche Diagnostics