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Type of Product Medical Device
TGA Recall Reference RC-2012-RN-00754-3
Product Name/Description syngo Dynamics (Radiology picture archiving and communication system); Version 9.5

ARTG Number: 196763
Recall Action Level Hospital
Recall Action Classification Class II
Recall Action Commencement Date 27/07/2012
Responsible Entity Siemens Ltd
Reason/Issue If multiple uncompressed images/clips are sent to the syngo Dynamics server around the same time, it is possible for an image from a patient to be placed in another patient's study. The DICOM data may belong to the correct patient, but the pixel data may belong to another patient.
Recall Action Recall for Product Correction
Recall Action Instructions Siemens is providing work around instructions until a software fix can be implemented to permanently correct the issue.
Contact Information 1800 310 300 - Zahra Hyland