| TGA Action ID |
RC-2026-RN-00741-1 |
| Type of Product |
Medical Device |
| Product Name/Description |
Philips MR Systems on R11, R12.1.1, and R12.2.0
Multiple models and model numbers |
| ARTG Number |
230064, 372370, 485786 |
| Unique Device Identifier (UDI) |
N/A |
| Action Type |
Product Correction |
| Action Level |
Hospital |
| Hazard Classification |
Class III |
| Reason for the Action |
Philips has identified software problems affecting MR systems on software versions R11, R12.1.1 and R12.2.0. The problems have no associated safety impact and do not prevent the system from functioning in accordance with the intended use; however, they can cause inconvenience for operators. |
| Instructions for Customers/Users |
Philips will contact users to schedule a time for a Field Service Engineer to install software R12.2.2 SP1. The expected correction release is January 2027. |
| Action Commencement Date |
6/10/2026 |
| Responsible Entity |
|
| Contact Information |
1800 251 400 - Philips Service Delivery Team |