Print version of this report
TGA Action ID RC-2026-RN-00546-1
Type of Product Medical Device
Product Name/Description All GEM PAKs for GEM Premier 5000 with iQM2 and GEM Premier 7000 with iQM3. An in vitro diagnostic medical device (IVD).

Multiple part numbers
ARTG Number 228036
Action Type Product Correction
Action Level Hospital
Hazard Classification Class II
Reason for the Action Following customer reports, a review of sodium (Na+) results from normal patient populations on the GEM Premier 5000 and GEM Premier 7000 systems shows a negative bias of approximately 3 mmol/L relative to the published serum reference range.

A negative bias may impact patient results and/or influence medical decision making. This could result in false reports of hyponatremia, or the failure to detect borderline hypernatremia results.
Instructions for Customers/Users Werfen will implement an adjustment to the Na+ setting in future PAK lots. This adjustment applies a shift of approximately +3 mM across the Na+ analytical measurement range.

This adjustment applies to future PAK lots only, and does not require removal of PAKs currently in use.

Customers are to:
- Evaluate whether adjustment or removal of any custom Na+ correlation coefficients is required prior to implementation of the optimised PAKs, if applicable.
- Consider review of previous patient results as necessary, considering all relevant clinical information.
Action Commencement Date 21/08/2026
Responsible Entity Werfen Australia Pty Ltd
Contact Information 1300 369 132 - Werfen Australia Customer Service