| TGA Action ID |
RC-2026-RN-00467-1 |
| Type of Product |
Medical Device |
| Product Name/Description |
Radiography 7000 M
REF Number: 712010 |
| ARTG Number |
451166 |
| Action Type |
Product Correction |
| Action Level |
Hospital |
| Hazard Classification |
Class III |
| Reason for the Action |
Philips has identified a problem where facility circuit breakers could be tripped while charging Radiography 7000 M systems.
When the Radiography 7000 M system is powered ON and connected to facility electrical mains for charging, it is possible the facility circuit breaker may be interrupted and prevent system charging.
This problem may occur when facilities have Residual Current Detection (RCD) installed on electrical mains supply and have 30mA circuit breaker.
This problem occurs during charging and not during clinical use. This problem does not pose any risk to health for patients, operators, or service engineers. |
| Instructions for Customers/Users |
Customers can continue using the identified systems in accordance with the intended use.
Philips recommends charging the Radiography 7000 M system utilising a dedicated electrical circuit (outlet) without 30mA protection.
Where dedicated electrical circuit without 30mA protection is unavailable, Philips recommends turning off the 7000 M system prior to connecting to the electrical circuit. The system may be turned back on after connecting to the electrical circuit.
Upon release of the solution (FCO71200257), currently anticipated on 03 July 2026, Philips will contact you to arrange for a Field Service Engineer (FSE) to perform the required board upgrade. |
| Action Commencement Date |
25/06/2026 |
| Responsible Entity |
|
| Contact Information |
1800 251 400 - Service Delivery Team |