| TGA Action ID |
RC-2026-RN-00216-1 |
| Type of Product |
Medical Device |
| Product Name/Description |
Klaxon Klick smart BMS Batteries
Battery Klaxon Code: CM-1-11AH-S
Battery Model: CHL134BCL20S
Batch: 0625
Serial Number: CHL134BCL20S062598
Battery Klaxon Code: CM-1-2.9AH-S
Battery Model: CHL13130Q20S
Batch: 0625
Serial Numbers: CHL13130Q20S062545, CHL13130Q20S06254 |
| ARTG Number |
316784 |
| Action Type |
Recall |
| Action Level |
Consumer |
| Hazard Classification |
Class II |
| Reason for the Action |
A problem in the initial battery charging phase has been identified with certain smart BMS Batteries used in the Klaxon Klick mobility support product range. The problem relates to a component failure of the battery electronic circuit board.
The battery may stop working unexpectedly, resulting in users not being able to use their Power assist device. This could result in a sudden loss of mobility support and a potential fall/injury. |
| Instructions for Customers/Users |
Distributors / Suppliers:
- Inspect their stock of Klaxon Klick products and spare batteries immediately, and quarantine the affected serial numbers to prevent further use.
- Return affected stock to the sponsor.
- Inform any facilities or end users they have supplied the product to.
End users / Klaxon Klick Mobility support users:
- Inspect their Klaxon Klick smart battery immediately. To do this, they should remove the battery from the hub via the sliding mechanism, and check the label on the product for the affected serial numbers.
- If it is from one of the three affected serial numbers, do not use or charge it.
-Switch the battery to OFF, at which point it can be safely stored and transported.
- Return the battery to their dealer or the place of purchase. |
| Action Commencement Date |
8/04/2026 |
| Responsible Entity |
|
| Contact Information |
1300 212 192 - Apex Mobility |