Print version of this report
TGA Action ID RC-2025-RN-00986-1
Type of Product Medical Device
Product Name/Description Elecsys Anti-TSHR. An in vitro diagnostic medical device (IVD).

For use on cobas e801 & 402 (E2G):
Material Number: 08496633190
Lot Number(s): 840183, 874011

For use on cobas e411 (E1G):
Material Number: 08496609190
Lot Number: 840177
ARTG Number 174907
Action Type Recall
Action Level Hospital
Hazard Classification Class II
Reason for the Action Roche has received reports of two related problems with the Elecsys Anti-TSHR.

1. Results Vary by Instrument Platform
The test results for the same patient sample are coming out significantly different depending on which instrument is used. On the cobas e 411 analysers, results are showing a higher reading than they should be. On the cobas e 801 and e 402 units, results are showing a lower reading than they should be.

2. Results Vary by Calibrator Lot (on the cobas e 411)
On the cobas e 411 analysers specifically, the results also change significantly when different lots of the test's calibrator are used.

There are no reports of patient harm linked to this problem.
Instructions for Customers/Users - All customers that have the affected products must immediately stop using the current lots on cobas e 411, cobas e 402 and cobas e 801 and switch to the new lots 906872 (E1G) and 908953 (E2G).
- Customers using cobas e 60x can proceed using all currently available and the upcoming lots.
- Roche will be in contact with customers regarding replacement of current stock.
Action Commencement Date 26/11/2025
Responsible Entity Roche Diagnostics Australia Pty Limited
Contact Information 1800 645 619 - Roche Diagnostics