Print version of this report
TGA Action ID RC-2025-RN-00804-1
Type of Product Medical Device
Product Name/Description Carescape Central Station with software version V3.0.5

CSCS V3 MAS800 Desktop
Product code: STU, Part Number: 5867474-04, GTIN: 00195278343512

CSCS V3 MAI800 Integrated
Product code: STV, Part Number: 5867474-03, GTIN: 00195278343383
ARTG Number 386033
Action Type Product Correction
Action Level Hospital
Hazard Classification Class II
Reason for the Action GE HealthCare has identified a problem affecting Carescape Central Station (CSCS) with software version V3.0.5, which can cause the system to enter a continuous reboot cycle.
If this occurs, a loss of central monitoring of connected patients could result. This problem occurs only when the number of central stations connected to the network is 118, 119 or 120.

There is a remote chance that the unexpected loss of the central station functionality, for multiple patients, could potentially lead to a delay in recognising and intervening for critical events e.g., life-threatening arrhythmia or severe desaturation. These delays could potentially result in permanent harm.

The reboot problem identified in CSCS V3.0.5 is only triggered when the number of CSCS devices on the network is exactly 118, 119, or 120 at the time the “Check centrals” function runs, which occurs every 12 hours. As the number of devices is typically fixed during installation and go-live, and changes to the network configuration are infrequent, the conditions required to trigger this problem are unlikely to occur during normal operation. Therefore, the risk of experiencing this reboot problem is considered remote.

There have been no injuries reported to GE HealthCare as a result of this problem.

Any versions prior to CSCS V3.0.5 are not affected.
Instructions for Customers/Users GE HealthCare will correct all affected products at no cost to customers (type of correction)

- A GE HealthCare representative will arrange with customers for the correction.

- Customers can continue use of affected device by following the instructions below:

1. Determine the number of central s tations that are connected to the network including those in any offsite Central Monitoring Unit.

2. Ensure the number of connected central stations is fewer than 118 or more than 120.

3. In case of assistance with completing steps 1 or 2, contact GE HealthCare Service or a local Service Representative.

This action has been closed out on 03/06/2026
Action Commencement Date 23/09/2025
Responsible Entity GE Healthcare Australia Pty Ltd
Contact Information 1800 659 465 - GE Healthcare Australia