Print version of this report
TGA Action ID RC-2025-RN-00735-1
Type of Product Medical Device
Product Name/Description 3 Tesla MRI Systems

Multiple product names and material numbers
ARTG Number 154128, 274035, 387372
Action Type Product Correction
Action Level Hospital
Hazard Classification Class II
Reason for the Action Siemens has identified a potential safety problem associated with the magnet venting paths of 3 Tesla MRI systems.

An ice blockage may exist within the magnet venting system. In the event of a quench, helium gas may be unable to escape through the designed vent paths, leading to a pressure build-up within the helium containment system. This pressure build-up could ultimately rupture the helium containment system, potentially resulting in a helium leak into the scanning room.

In the event of a magnet quench combined with a complete ice blockage of the designed vent paths, vaporised helium gas could leak into the scanning room.
This poses a potential risk of asphyxiation to any person present in the scanning room. The sudden release of helium gas may cause cold burns and/or damage to persons or equipment.

To date no global incident or problems have occurred causing harm.
Instructions for Customers/Users Seimens will contact customers to organise an inspection of the device and implement the correction if necessary.

This problem can only be identified by qualified personnel from a Siemens service organisation. To help mitigate any potential risks follow the instructions outlined in the customer letter.


This action has been closed out on 30/03/2026
Action Commencement Date 25/08/2025
Responsible Entity Siemens Healthcare Pty Ltd
Contact Information 1800 310 300 - Siemens Customer Care Centre