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TGA Action ID RC-2025-RN-00597-1
Type of Product Medical Device
Product Name/Description Karl 100

GMDN: 36664 Pump, Roller

Serial number: 20020
ARTG Number 352397
Action Type Product Correction
Action Level Hospital
Hazard Classification Class II
Reason for the Action The Karl 100 is an automated device designed to dispense radiopharmaceuticals into syringes with precision, while minimising radiation exposure to the operator. It is compatible with various Lead Pot models, including the MEDRAD Lead Pot manufactured by Bayer.

In August 2023, a hospital reported a problem with drawing up the radiopharmaceutical. Upon investigation, Cyclomedica determined that the inner "Vial Cap" of the MEDRAD Lead Pot had not been removed during installation—only the outer "Access Cap" had been taken off. This omission prevented the dispensing needle from reaching the bottom of the Lead Pot, particularly when the radiopharmaceutical level was low.

The device manual did not include instructions indicating that both the Vial Cap and Access Cap must be removed for MEDRAD Lead Pots, which contributed to the error.

This market action was undertaken prior to TGA notification.
Instructions for Customers/Users Customers are to note that the problem was resolved by a Cyclomedica service engineer, who removed the Vial Cap and confirmed the root cause with the manufacturer.

An updated version of the Trouble Shooting document was released. This updated guidance outlined the Lead Pot models compatible with the KARL 100 system and clearly identifies those requiring manual lid removal by the operator.

This action has been closed out on 09/07/2025
Action Commencement Date 3/07/2025
Responsible Entity Cyclomedica Australia Pty Ltd
Contact Information 0415 188 850 - Mathew Farag, Cyclomedica Australia