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TGA Action ID RC-2025-RN-00547-1
Type of Product Medical Device
Product Name/Description BD Alaris neXus GP

Catalogue number: GPneXus1

Multiple serial numbers
ARTG Number 130389
Action Type Product Correction
Action Level Hospital
Hazard Classification Class II
Reason for the Action As previously identified in RC-2024-RN-00873-1, the Alaris Infusion pumps may experience problems associated with a faulty keypad.

For the keypad problems identified there will be no change made to the programmed infusion, despite what the display may be showing. Any infusion program changes require confirmation by the Healthcare professional, which will not be possible while the key remains stuck/pressed. The only operational keys in this scenario would be the ON/OFF button and the HOLD button.

Only the specific Alaris neXus Infusion pumps listed in the customer letter are affected. BD is to replace the keypads in the affected pumps.
Instructions for Customers/Users Customers are to:
-Locate the affected Alaris neXus GP Infusion pumps listed and prepare to make them available for keypad replacement by BD technicians
-In the meantime, continue to use the Alaris Infusion devices with their existing labelling and Directions for Use.
-Confirm the rate displayed on the screen matches the prescription before acknowledging and starting any infusion, per good clinical practice.
-Continue to service the Alaris Infusion devices per the existing Technical Service manual and servicing instructions.

If customers experience any problems with the BD Alaris Infusion devices, please report as a complaint as per normal process.
Action Commencement Date 16/06/2025
Responsible Entity Becton Dickinson Pty Ltd
Contact Information 1800 656 100 - Becton Dickinson Pty Limited