Print version of this report
TGA Action ID RC-2025-RN-00432-1
Type of Product Medical Device
Product Name/Description Smartloop Green

Lot Number: A102-25

Expiry date (internal label): 01-01-2023
ARTG Number 319124
Action Type Recall
Action Level Hospital
Hazard Classification Class III
Reason for the Action During an internal investigation, DemeTECH the manufacturer of Smartloop device has identified a labelling error on the internal label of the Smartloop Green, Lot A102-25.

The incorrect expiry date of 01-01-2023 was inadvertently printed on the internal label due to labelling process deviation.

The outer packaging and all other labelling components are correct and reflect the approved expiry date of 01-01-2030.

There is no risk to health associated with discrepancy in labelling. This incident is not related to any serious injury and the products is not likely to cause adverse health consequences. The labelling error could result in confusion for clinicians reviewing medical records or staff performing inventory management.
Instructions for Customers/Users Customers are to return affected stock including consigned stock. Replacement stock will be provided.

This action has been finalised on 7/7/2025.
Action Commencement Date 6/05/2025
Responsible Entity Life Healthcare Pty Ltd
Contact Information 1800 060 168 - regulatory@ebosmedtech.com - Life Healthcare