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Type of Product Medical Device
TGA Recall Reference RC-2024-RN-00734-1
Product Name/Description SuperLUX Pro and UltraLUX Pro

Serial numbers G10L01E1101; G10L01E1104; G10L01E1105; A10K03E1101; E10J08E0401; E10J08E0403; F10L01E2209; B0301104039D

ARTG 295158
(The Global Beauty Group - Intense pulsed light skin surface treatment system)
Recall Action Level Retail
Recall Action Classification Class II
Recall Action Commencement Date 23/08/2024
Responsible Entity The Global Beauty Group
Reason/Issue When in the IPL Acne Treatment mode, a programming error in the software may result in the maximum output energy of 50J/cm2 instead of the output energy selected by the user and displayed on the machine.

As a result, the patient could receive burns to the skin and require medical treatment during IPL acne treatment.

No other serial numbers of SuperLUX Pro or UltraLUX Pro or any other products supplied by The Global Beauty Group are affected.
Recall Action Product Defect Correction
Recall Action Instructions When in the IPL Acne Treatment mode, a programming error in the software may result in the maximum output energy of 50J/cm2 instead of the output energy selected by the user and displayed on the machine.

As a result, the patient could receive burns to the skin and require medical treatment during IPL acne treatment.

No other serial numbers of SuperLUX Pro or UltraLUX Pro or any other products supplied by The Global Beauty Group are affected.
Contact Information 0420350894 - Naerelle Dekker, Head of Product Development