Print version of this report
Type of Product Medical Device
TGA Recall Reference RC-2023-RN-01012-1
Product Name/Description Achieva 1.5T MRI System

Product: 781296

Serial Numbers: 32306 and 33117

ARTG 230064
(Philips Electronics Australia Ltd - MRI system, full-body, superconducting magnet)
Recall Action Level Hospital
Recall Action Classification Class I
Recall Action Commencement Date 22/11/2023
Responsible Entity Philips Electronics Australia Ltd
Reason/Issue Philips has identified an issue with certain models of its 1.5T MR systems, the Achieva 1.5T, Achieva 1.5T Conversion, Ingenia 1.5T CX, Intera 1.5T, Intera 1.5T Power/Pulsar, and SmartPath to dStream for 1.5T systems (“Affected 1.5T MR Systems”), that could pose a risk for patients and/or users.

A specific component failure in the Gradient Coil of the affected 1.5T MR Systems may act as a heat source with a potential to produce smoke and/or fire. If the component failure occurs, the user may observe the following:

· Repeated scan abort error messages due to gradient amplifier fault detection
· Unusual noise from the system in the examination or technical room
· Smoke and/or fire from within the system
Recall Action Product Defect Correction
Recall Action Instructions Customers should
1. Identify if their device is affected based on the listed serial numbers.
2. Follow the instructions provided in section 4 of the customer letter.
3. Post the Appendix B – Actions for Customer / User: provided the customer letter near the affected MR unit for ease of reference.

NB: Philips continues to investigate the root cause of this issue and anticipate providing an update to the possible mitigations required in early 2024.
Contact Information 1800 251 400 - Philips Service Delivery Team