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Type of Product Medical Device
TGA Recall Reference RC-2023-RN-00964-1
Product Name/Description ID NOW Instrument. An in vitro diagnostic medical device (IVD)

Part Number: NAT-000, NAT-000S

All serial numbers

ARTG 225546
(Abbott Rapid Diagnostics Pty Ltd T/A Alere - Instrument/analyser IVDs)
Recall Action Level Retail
Recall Action Classification Class II
Recall Action Commencement Date 13/11/2023
Responsible Entity Abbott Rapid Diagnostics Pty Ltd
Reason/Issue When using the current version of ID NOW software, version 7.0, users can run the ID NOW COVID-19 2.0 and ID NOW Influenza A&B 2 test sequentially, from one patient sample.

Some customers have reported an increase in Influenza B false positive test results when using the device in this manner.

In house testing has confirmed ID NOW Influenza A & B 2 Influenza B Specificity remains within label claims (97.1% with a 95% confidence interval of 95.9%-98.1%) when using sequential workflow, but due to an increase in customer complaints, a software modification has been implemented in software version 7.1 to mitigate the potential occurrence of false positive Influenza B test results.
Recall Action Product Defect Correction
Recall Action Instructions Distributers are to:

-Compile a traceability report of ID NOW Instrument to identify all users with name, address, contact information that have received the product.

-Notify all identified users of the Product defect correction.

-Place free of charge orders on ID NOW Software Upgrade kit (part number NAT-300) based on orders received by customers.
15/11/2023
-Customers are to upgrade ID NOW Instrument software to software version 7.1 using the ID NOW Software Upgrade kit that Abbott will send using the information provided on the returned Acknowledgement Form.

This action has been closed out on 03/04/2024
Contact Information 07 3363 7129 - Abbott Rapid Diagnostics Pty Ltd