Print version of this report
Type of Product Medical Device
TGA Recall Reference RC-2023-RN-00954-1
Product Name/Description CamAPS FX and mylife CamAPS

Product code: 64648

App version 1.4(174) and earlier versions

ARTG 390330
(Ypsomed Australia Pty Ltd - Ambulatory insulin infusion pump software patient-dosing)
Recall Action Level Consumer
Recall Action Classification Class II
Recall Action Commencement Date 13/11/2023
Responsible Entity Ypsomed Australia Pty Ltd
Reason/Issue A double bolus was administered via the CamAPS FX App in a user in Germany.

The user was administered an 8.1-unit mealtime bolus due to unexpected behaviour of the operating system,

The incident was caused by the countdown to bolus delivery starting twice by the operating system.

This error is extremely rare but may lead to repeated delivery of a standard insulin bolus when initiated from the app, which can result in hypoglycaemia.
Recall Action Product Defect Correction
Recall Action Instructions Users must check the version of the mylife CamAPS FX by clicking on App main menu>About>(UI)1.4(xxx))

If version 1.4(175) is already installed, no action is required.

For users on version 1.4(173) or 1.4(174), Update to the new mylife CamAPS FX version 1.4(175), available on Google play, is needed.

All earlier versions will be discontinued on 15th December 2023.

This action has been closed out on 06/02/2024
Contact Information 1800 447 042 - Ypsomed Australia