Print version of this report
Type of Product Medical Device
TGA Recall Reference RC-2023-RN-00061-1
Product Name/Description Efficia External Paddles

Product code: 989803196431

ARTG 281589
(Philips Electronics Australia Ltd - Physiologic-monitoring defibrillation system)
Recall Action Level Hospital
Recall Action Classification Class I
Recall Action Commencement Date 16/02/2023
Responsible Entity Philips Electronics Australia Ltd
Reason/Issue Philips is informing that the Efficia External Paddles may not be properly identified by an Efficia DFM100 or HeartStart Intrepid Monitor/Defibrillator when connected to the device. The device may display an error message reading “Pads/Paddle Type Unknown”. When this occurs, it is accompanied by a menu prompting the user to select a therapy cable type. The message cannot be cleared until the user either selects the cable type, disconnects and reconnects the cable or restarts the device.

Three adverse events including one possible related to death have been reported to Philips which are related or may be related to this issue to date. However, none has been reported in Australia.
Recall Action Product Defect Correction
Recall Action Instructions Philips are advising customers that a representative will be in contact to replace the Efficia External Paddles. Customers are also reminded to replace the paddles every three years.

In the interim, customers are advised to continue using the Efficia External Paddles with the outlined precautions in the customer letter (Will be distributed to only impacted customers by Philips).
Contact Information 1800 251 400 - Service delivery team - Philips