Type of Product |
Medical Device |
TGA Recall Reference |
RC-2020-RN-01541-1 |
Product Name/Description |
Infinity Acute Care Systems and Infinity M540 Stand Alone Patient Monitors
Product code: MS20401
software version VG4.1.1 and lower
ARTG 168054 (Draeger Australia Pty Ltd - Patient monitor, multiparameter)
ARTG 98600 (Draeger Australia Pty Ltd - Patient monitor, multiparameter, transportable) |
Recall Action Level |
Hospital |
Recall Action Classification |
Class I |
Recall Action Commencement Date |
4/01/2021 |
Responsible Entity |
|
Reason/Issue |
The Infinity M540 patient monitor may randomly reboot due to an error to correctly transmit and read the header data of files in the memory of the device. Under this situation, the device will try to reboot to mitigate the error. The device will be available again for use within 30 seconds. If this error continues and reboots three times in a time span of 10 minutes, it will enter a fail-state. A fail-state will annunciate itself with a continuous sound to alert the user. The Infinity M540 will reset to factory default and the user can manually configure and readmit the patient to continue patient monitoring.
This issue was observed during post market activities and there were no reported cases of patient impairment. |
Recall Action |
Product Defect Correction |
Recall Action Instructions |
Draeger are in the process of resolving this product issue and customers will be provided with an updated software version as soon as it becomes available (release envisaged late January/early February2021).
On release, a Draeger service representative will contact users regarding the upgrade for the affected Infinity Acute Care Systems and Infinity M540 Stand Alone Patient Monitors. At that time, a Draeger service representative will schedule a visit to upgrade all affected Infinity Acute Care Systems.
This action has been reviewed and is considered complete in accordance with the requirements of the URPTG. |
Contact Information |
03 9244 7248 - Sue Connolly |