| TGA Action ID |
RC-2026-RN-00399-1 |
| Type of Product |
Medicine |
| Product Name/Description |
Nature’s Own Glucosamine Sulfate with Chondroitin (320 pack) and Nature’s Own Magnesium Glycinate 1150mg (300 pack)
Batch Numbers: 1662937 and 1665576, respectively
Expiry Date: Apirl 2028 |
| ARTG Number |
351737, 464493 |
| Action Type |
Recall |
| Action Level |
Consumer |
| Hazard Classification |
Class II |
| Reason for the Action |
A potential manufacturing problem has been identified whereby a glass fragment may be present within the bottle (not within the tablets).
To date, no reports of this problem have been received. |
| Instructions for Customers/Users |
Retail customers are to:
- Return affected stock as instructed in the customer letter
Consumers are to:
- Return the product to the place of purchase for a refund, or contact Customer Care on 1800 451 453 or via recallchc@sanofi.com to arrange return of the affected product and a refund. |
| Action Commencement Date |
29/05/2026 |
| Responsible Entity |
|
| Contact Information |
1800 451 453 - Customer Care Team |