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Type of Product Medical Device
TGA Recall Reference RC-2020-RN-00365-1
Product Name/Description Philips HeartStart XL Defibrillator/Monitor

Model number M4735A

ARTG 95661
(Philips Electronics Australia Ltd Defibrillator, manual)
Recall Action Level Hospital
Recall Action Classification Class I
Recall Action Commencement Date 8/05/2020
Responsible Entity Philips Electronics Australia Ltd
Reason/Issue The Philips HeartStart XL Defibrillator/Monitor rotary therapy selector switch (Energy Select Knob) may fail, resulting in unexpected device behaviour. These behaviours include:
1) The device may not turn on;
2) The device may not perform the selected function; and/or
3) The device may deliver a shock with an energy level different from the setting selected by the user.

There have been three reported patient deaths potentially associated with the failure of the HeartStart XL Monitor/Defibrillator rotary therapy selector switch (Energy Select Knob).
Recall Action Product Defect Correction
Recall Action Instructions Philips is advising customers that identify a device that exhibit any of the behaviours described above or fails shift or operational checks, immediately remove it from service.

Philips intends to take no further action beyond notifying customers to retire the XL as soon as practically possible: the XL is beyond its support life and is no longer serviceable.

Customers are advised to continue to perform Shift Checks and Operational checks as recommended in the Instructions for Use (IFU) as this reduces the risk of a failure until your units are safely retired.

This action has been closed out on 26/03/2024
Contact Information 1800 251 400 - Philips Customer Service