Print version of this report
Type of Product Medical Device
TGA Recall Reference RC-2014-RN-01166-1
Product Name/Description Relief ACP Oral Care Gel supplied separately and in Zm CH 25% Kits

Relief ACP 6-Syr w/Tray Case Dom
Product number: PV1609
Lot number: 14127003

Relief ACP Bulk 24 Sngl Syr
Product number: PV1620
Lot number: 14141018

Zm CH 25% Kit DW 9.5% ACPF 2pk AZ
Product number: 881056701531
Lot number: 14135016

Zm CH Kit No TU 2pk AZ
Product number: 881057001531
Lot number:14135007

Zm CH 25% Kit DW 6% HP TU 2pk AZ
Product number: 881067501531
Lot number: 14097075

ARTG: 219029
Recall Action Level Consumer
Recall Action Classification Class II
Recall Action Commencement Date 31/10/2014
Responsible Entity Discus Dental Australia Pty Ltd
Reason/Issue Discus Dental has become aware that one batch of Relief ACP Oral care gel was filled with a teeth whitening gel (6%Hydrogen Peroxide as used) in one side of double barrel syringe instead of the intended component (phosphate gel). This was due to the ingredients being mislabelled after compounding the bulk components. This lot of Relief ACP Oral care gel was also included in teeth whitening product /br /Further information can be found on the TGA website at
Recall Action Recall
Recall Action Instructions Philips is requesting dentists to immediately contact their patients who have provided with the affected product and advise them to immediately stop usage of the product. Dentists are also requested to discard any remaining affected product. Philips is providing replacement product at no cost to dentists/patients. This action has been closed-out on 04/04/2017.
Contact Information 1800 621 448 - Philips Customer Care Centre